Coronavirus Contingency Planning at Crown Utilities
DATE PUBLISHED: 26th MARCH 2020
I want to reassure you all that the safety of our customers and colleagues is our number one priority. The service we deliver is vital to keep you, our customers, safe, and connected in your homes and businesses.
During this difficult and challenging time for the UK, we are doing all we can to ensure that all our customers, especially those in vulnerable situations, continue to receive the services they need.
It is important to me to offer you reassurance that we are continuing to deliver safe and reliable service to all our customers. We are following the guidance from the Government and putting extra safety precautions in place. We will continue to monitor the situation and update our guidance and working practices accordingly. Please note, we are now running on a reduced service team with limited employees available to answer calls.
We therefore ask that you only call us in the event of an emergency via our emergency line on 0330 123 0270.
You can however reach us by email on email@example.com.
If our contractors need to visit your home, site or property, you will need to inform us of the following:-
We will continue to provide regular updates via our feeds here on our website.
I thank you for your cooperation.
Keeley Downing, Managing Director
Before an electric meter is fitted, you need to have an existing electric connection. Don’t worry if you don’t already have an electric supply in place, as one of the UK’s leading utility companies, we can handle the entire process of getting you connected, whilst fully complying with Ofgem guidelines. Call us today on 0800 027 5052 to speak to one of our experienced advisors.
When planning a renovation or an extension, your electric meter may be better suited in a different location. While it’s an inconvenience, as a homeowner or renovator, you cannot undertake this task yourself, unless you’re a fully qualified and licensed electrician. As aside from it being very dangerous, it’s also illegal.
For safety reasons, your mains electricity supply is switched off and then the process of moving the electricity meter.
This isn’t a straight forward question to answer as all meter moves are different, depending on the complexity of the job. When you get in touch with Crown Utilities and explain exactly what your requirements are, we can provide you with an accurate time scale.
Our standard timescale is 2-4 weeks for a quote and 6-12 weeks for works to be completed, but again this depends entirely on each individual requirement.
Without us knowing the exact details of the electric meter and where you want it to be moved to, we are unable to give you an accurate price. When you get in touch, we will request site plans of the property, including where the meter is located so we can gain a thorough understanding of the complexity of the job.
Depending on the new location of the meter, you may need a new supply cable or an extension to the existing cable.
The ideal location for any electricity meter should be on the wall closest to the electricity main, this can include garages or inside the building. Any electricity meter (this includes gas meters) are generally positioned outside, but some older properties may have the meters inside.
We provide bespoke multi-utility design, project management and multi-utility installation service for both domestic and commercial developments.
✓ Over 70 years’ experience in the energy industry
✓ We supply gas, electricity and utilities to businesses, public sector customers and the construction industry
✓ We have full UK coverage, so if you’re in an emergency, we will be with you in an instant
✓ We deliver bespoke utility management projects to suit contractors, developers and the end user
✓ Complete infrastructure for Gas, Electricity, Water & Telecoms
✓ You will receive a dedicated account manager who is a qualified and experienced construction expert
✓ You will have complete peace of mind that all your utility requirements are covered
✓ Health & Safety procedures on hand and permanent energy supply